Shopping & Ordering Guide

Welcome to pegasusuk.com


All prices quoted on our website are excluding VAT, therefore VAT would be added at checkout.


Online shopping guide

  • Select size
  • Select quantity
  • Select Embroidery if required and go to Personalise after adding to cart.
  • Continue until you have selected all the items you need.
  • When finished or at any time Click VIEW CART.
  • At this stage you can view and change quantity of the items in your cart .
  • When finished click Checkout and enter all the details requested.
  • Submit the order.


If you expect to deliver outside the UK, please call us on +441904 479036 or email us at info@pegasusuk.com, we will get back to you with a shipping quote.

Thank you for choosing Pegasus Textiles.

Should you have any further questions or requests, please contact us at info@pegasusuk.com or on 01904 479036. We will get back to you within 24 hours.


Other ordering options


Order lines are open 10.00am to 5.00pm Monday to Friday. Orders placed (via phone or online) by 4pm for next day delivery (UK Mainland ONLY).


By post
Pegasus Textiles, 3Stirling Park, York, YO30 4WU.


By fax
On 0870 1709777 any time. Please remember to include your credit card details.


Methods of payment


We accept payment by:

  • Debit and credit cards - (Visa, Visa Debit, MasterCard, Maestro)
  • Bank or Building Society draft
  • Postal Order
  • Cheque.

Cheques, bankers drafts and postal orders should be made payable to Pegasus Textiles. Please do not send cash.


Pegasus guarantee


We guarantee the quality of materials used and the standard of workmanship. If any product does not meet with your expectations, please return it to us within 10 days and we will exchange or give a full refund - whichever you prefer. We will also be happy to refund the delivery charge (if one was taken) if the return is the result of our error. Our guarantee is in addition to your statutory rights. All merchandise is subject to stock availability. We reserve the right to change specifications and prices without prior notice. Please note a re-delivery charge may apply if swapping sizes or exchange items is at your request.


Items for return


If any of the items ordered do not meet with your satisfaction, please return them within 10 days of receipt in perfect condition (in their original packaging , unmarked and in the same condition in which they were delivered), and we will refund your money or exchange the goods as you require.


For return or exchange, please send the items back to:


Pegasus Textiles
3 Stirling Park,
Clifton Moor,
York
YO30 4WU


Credit accounts


Subject to approval we will open a credit account for you. We may require payment in advance for your first order. Our credit terms are 'Nett 14 days from date of invoice'.


Website descriptions


Every care has been taken to ensure the website's accuracy. Every reasonable care has been taken to ensure that the colours are displayed accurately. However the limitations of browsers may mean slight variations in reproduction.


Prices


All prices on our website are quoted with and without VAT. VAT is automatically added to your eShopping order.


Additional services


Embroidery service is available to any design on most garments. Please note, once embroidered, garments cannot be returned unless faulty. Also if you require it, we offer an alteration service. Please call us on 01904 479036 or email us at info@pegasusuk.com for details before placing your order.


Privacy policy


We take your privacy seriously and has taken steps to ensure that your privacy is protected. When you order, we need to know your name, contact details, delivery address, credit or debit card number and expiry date. This allows us to process and fulfill your orders and to notify you of your order status. We also ask for your telephone number which enables us to contact you urgently if there is a problem with your order.


Your information will not be disclosed to any other party without your consent. If you have purchased a product from pegasusuk.com we may contact you from time to time with relevant information.